Frequently Asked Questions
Get Immediate Answers to Questions about QuietSelf
Do you have questions about QuietSelf? This is a great place to start.
Find info about how membership works, best ways to use the audio Library, what 100% Money Back Guarantee means (spoiler: it means you can get all your money back), billing options, and more.
Not finding what you need?
No worries, there’s also a contact form on this page.
Let us know know what’s on your mind. We’d love to hear from you anytime.
HOW IT WORKS
Your carrier will not charge you to use QuietSelf specifically. However, check your mobile plan to see how your data usage is billed. If you have unlimited data, then your carrier won’t charge you any extra fees to stream from QuietSelf. If you’re on a limited data plan, then time spent streaming from QuietSelf (or anywhere) will be part of your usage. If you are instead using WiFi to access QuietSelf, then your mobile carrier will not assess data usage fees.
TIP: For QuietSelf, and everything else, always use WiFi when you can. It’s faster and doesn’t hit your data plan.
Paid memberships to QuietSelf provide you with access to the subscriber-only audio in the Library. The Free Membership, on the other hand, entitles you to 4 Experiences we’ve selected from the current library. Additionally, while paid Memberships are renewed either annually or monthly, depending on which you choose, Free Memberships never require renewal.
Not at all. Hypnosis is a relaxed state of focused awareness electively entered into by the participant. Hypnotherapy is the use by a trained clinician of hypnosis modalities to assist clients and patients in coping positively with life issues. Brain entrainment, on the other hand, is a technology of helping the physical brain (not to be confused with the mind) function at certain frequencies associated with natural physical states such as calmness, dreaminess, alertness, etc. You can read more about QuietSelf brain technology here.
First and foremost, headphones or earbuds are a great way to help you tune out the external world of noise and stress and focus solely on your meditation or introspection. Additionally, some audio brain entrainment can be of benefit only if both ears are engaged with different frequencies. So, we put one frequency in the left headphone and another in the right headphone. As you play the audio through headphones, each ear receives only its frequency, and not the frequency the other ear receives, thereby creating the entrainment process.
At this time, no, QuietSelf not an app. It’s a service that you can access on your computer, smartphone or tablet by using a browser (computer) or browser app (phone/tablet). We recommend Google Chrome for PC and Apple Safari for Mac. When using a smartphone or table, we recommend the Safari app for iPhone and iPad, and the Chrome app for Android devices. for computer and Android devices, and Safari for iOS devices.
Please note: If you’re accessing QuietSelf on any phone or tablet, we specifically recommend that you PLEASE DO NOT USE THE GOOGLE APP TO LOG IN. Instead, open up your browser app to access the site. This will ensure that you’re able to easily navigate the site and also return to it easily next time.
You shouldn’t. You should try them out for yourself to see how they make you feel and what benefits you receive from using them. Let us know what you decide. We’ll wait for you :)))
SECURITY & MONEY
Your paid membership to QuietSelf entitles you to Unlimited access to the entire library, either on an Annual or Monthly basis, depending on which you choose. This includes all single- and multi-session meditation Experiences. As the library of Experiences expands and grows, your paid membership will include access to all new and evolving material in the Library.
Our Unconditional Money Back Guarantee is simple and straightforward: if you’re not happy, you can get a 100% refund. If you’re having a technical difficulty with the site or feel frustrated in any way, we would love the opportunity to set things right. PLEASE REACH OUT and give us a chance to help. We’ll do everything we can to get your issue sorted.
When you sign up for the Annual Unlimited Membership to QuietSelf, you begin your 7 Day Free Trial immediately.
That means that you gain unlimited access to the full QuietSelf library right away, but your credit card isn’t charged for a full 7 days.
Once your 7 Day Free Trial is completed, your card will be charged for the year.
If you sign up for the Annual Unlimited Membership today, you’ll begin your 7 Day Free Trial immediately.
That means that you gain unlimited access to the full QuietSelf library right away, but your credit card isn’t charged for a full 7 days. Once your free 7 Day Free Trial is completed, your card will be charged for the year.
Renewal occurs just once a year until cancelled.
Your first renewal is charged a year from the first date you’re charged (7 days after you first sign up).
Renewal maintains your Unlimited Access to the full QuietSelf library for that year.
Please note that the Monthly Unlimited Membership does not have a Free Trial. This means that you are charged just once a month, starting at the time you order your subscription.
Your subscription payment is processed by STRIPE, making the QuietSelf site ultra secure. We never even see your credit card info. We also never see your password. This is why, if you forget your password, you need to go through the simple but ultra secure process of creating a new one. This ensures maximum security of all your data, while providing you with seamless access to the entire QuietSelf library.
Stripe is one of the top trusted payment processors. Payment processors are needed to protect you and keep your credit card info safe and secure. If you’d like, you can LEARN MORE ABOUT STRIPE HERE.
Our Unconditional Money Back Guarantee is simple and straightforward: if you’re not happy, you can get a 100% refund. If you’re having a technical difficulty with the site and feel frustrated, we would love the opportunity to set things right. PLEASE REACH OUT and give us a chance to help. We’ll do everything we can to get your issue sorted.
At this time, no, QuietSelf not an app. It’s a service that you can access on your computer, smartphone or tablet by using a browser (computer) or browser app (phone/tablet).
FOR PC COMPUTER ACCESS: We recommend Google Chrome.
FOR MAC COMPUTER ACCESS: We recommend Safari or Google Chrome.
FOR iPHONE and iPAD ACCESS: We recommend the Safari iOS app.
FOR ANDROID: We recommend the Google Chrome app.
FOR MOBILE ACCESS, WE RECOMMEND THAT YOU DO NOT USE THE GOOGLE APP. Instead, use your browser app to access the site. This will ensure that you’re able to easily navigate the site and also return to it easily next time.
TECHNICAL ISSUES
Once you log into your account, you should be able to access the QuietSelf Library from any modern computer with a browser or any mobile device with a browser app.
For Windows computers, we recommend the Google Chrome browser.
For Macs we recommend Safari.
For Android phones and tablets, we recommend the free Google Chrome app.
For iPhones and iPads, we recommend the built-in Safari app
Please note that we recommend that you do not use the mobile Google search app to access your QuietSelf account.
The Google search app is great for searching the internet of things. However, it’s not capable of holding your login info. This means that you’ll have to keep track of your username and password every time.
Use a mobile browser app and you’ll have a smoother experience of getting to your account content.
Choose LOGIN from the menu on either computer or mobile device. Enter your user name or email address, and your password, and then hit the login button. If you’re unable to login, check that you’re using the same email address (or username) and password you used when you signed up.
Not to worry. Choose LOGIN from the menu and then, when the login form comes up, choose “Lost Password?” Fill in the email address you used to make your account, and then hit “Get New Password”. You’ll be emailed a link to reset your password.
The most common reasons for login issues are:
(1) wrong email/password combo
(2) using your Google app rather than a browser app on mobile
(3) not being connected to the internet on the computer or device you’re trying to use to access your account.
For email/password issues, you can reset your password by choosing “Lost password?” on the LOGIN page. Fill in the email address you used to create your QuietSelf account and then hit “Get New Password”. You’ll quickly receive an email with a time-limited password reset link.
For app issues on mobile, be sure to use a browser app and not the Google search app. Google is a great search engine, but the Google app is not an actual browser. For iPhone and iPad, we recommend the Safari app, and for Android devices, we recommend the Chrome app.
Lastly, for internet access issues, make sure that you’re connected to the internet through WiFi or mobile service. Like many apps and all websites, QuietSelf requires internet access to work.
For PC, we recommend Chrome, and for Mac we recommend Safari.
If you’re using an iPhone or iPad, we recommend the Safari app, and for Android devices, we recommend the Chrome app.
WE DO NOT RECOMMEND USING THE GOOGLE APP TO ACCESS YOUR QUIETSELF ACCOUNT. Instead, please choose one of the browser apps mentioned above.
We’ll be sorry to see you unsubscribe from the mailing list, but the last thing we want is to show up in your inbox uninvited. Every newsletter you receive has an Unsubscribe link at the bottom. If you encounter any difficulty unsubscribing, or it doesn’t seem to work for you, you can also CONTACT US and we’ll get you sorted.
Just go to your ACCOUNT page, where you’ll be able to make changes to your account, including your paid membership subscription. If you’re having technical problems, please feel free to drop us a line and let us help.
Just go to your ACCOUNT page, where you’ll be able to make changes to your account, including your free membership subscription. If you’re having technical problems, please feel free to drop us a line and let us help.
Just write to us via the CONTACT PAGE saying that you want to close your account. We’ll close the account for you, purge all your data, and follow up with a confirmation email.
If you’re experiencing a difficulty with your account, please feel free to reach out to us for help before cancelling. We would love the chance to make things right. But if you really just prefer to close your account, no worries, we’ll be happy to help you with that, too.
WE DO NOT RECOMMEND USING THE GOOGLE APP TO ACCESS YOUR QUIETSELF ACCOUNT.
Instead, we recommend that you use a browser app created for your mobile device. Specifically, we recommend Safari for iPhone or iPad, and Chrome for Android devices. A browser app will allow you to stay logged in, speeding up the time it takes to find your desired meditation. Using the Google app to access your QuietSelf subscription will require that you log in again and again for each session. And it can also make it difficult to navigate the site. In every respect, your QuietSelf experience will benefit from using a browser app.
THE FOLLOWING INSTRUCTIONS WILL NOT WORK IF YOU ARE ACCESSING QUIETSELF THROUGH THE GOOGLE SEARCH APP.
Adding an icon to your home screen with these instructions can be done only through the Safari browser app on your iOS device.
Begin by access the site as you normally would with the Safari browser app on your iPhone or iPad and log in.
Once logged in, we suggest that Paid Members go to their My QuietSelf page and that Free Members go to their My Free QuietSelf page.
Once there, tap the “share” icon with the upward arrow you’ll see at the bottom middle of the app.
Scroll down to tap “Add to Home Screen”.
There, you can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” to save the icon
To find your new home screen icon, just scroll to the last page of your home screen.
Now, whenever you tap that icon, you’ll be taken directly to your My QuietSelf page. Pretty cool, huh?
THE FOLLOWING INSTRUCTIONS WILL NOT WORK IF YOU ARE ACCESSING QUIETSELF THROUGH THE GOOGLE SEARCH APP.
Adding an icon to your home screen can be done only through a browser app, such as Chrome, on your Android device.
Begin by access the site as you normally would with the Chrome browser app on your Android device and log in.
Once logged in, we suggest that Paid Members go to their My QuietSelf page and that Free Members go to their My Free QuietSelf page.
Now, tap the 3 dots in the top right of the screen and select “add to home screen” from the menu.
There, you can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” to save the icon.
To find your new home screen icon, just scroll to the last page of your home screen.
Now, whenever you tap that icon, you’ll be taken directly to your My QuietSelf page. Pretty cool, huh?
Easy! Use the CONTACT form at the bottom of this page and let us know what’s going on. We’ll do our best to get you sorted 🙂