FAQ

Frequently Asked Questions

HOW IT WORKS | SECURITY & MONEY | TECHNICAL ISSUES

Get Immediate Answers to Your Questions About QuietSelf

If you’re looking for info about how QuietSelf membership works, best ways to use the audio Library, what 100% Money Back Guarantee means (spoiler: it means you can get all your money back), billing options, or more, this is a good place to start.

Not finding what you need? No worries, there’s also a contact form on this page so you can let us know what’s on your mind. We’d love to hear from you anytime.

HOW IT WORKS

Audio streaming is a way of playing and hearing audio from a computer, phone or tablet, rather than having to download files and store them for playback.
We’re glad you asked! There are three main advantages to streaming audio. First, you don’t have to manage files and instead you just play any track you choose quickly and easily. Second, you can play all QuietSelf audio meditations anytime and anywhere by simply logging into your account on any device you choose. Third – and this is our favorite – you automatically have access to all new content immediately, without having to download and organize files on your computer or device.

Check your mobile plan. If you have unlimited data, then your carrier won’t charge you any extra fees to stream from QuietSelf. If you’re on a limited data plan, then time spent streaming from QuietSelf will be part of your usage. If you are instead using WiFi to access QuietSelf, then your mobile carrier will not assess data usage fees. For QuietSelf, and everything else, always use WiFi when you can. It’s faster and doesn’t hit your data plan.

Hit the triangular Play button on any player. You’ll hear a chime followed by 9 seconds of silence, and then the Experience you’ve chosen will begin.

Paid memberships to QuietSelf provide you with access to the subscriber-only audio in the Library. The Free Membership, on the other hand, entitles you to 3 Experiences we’ve selected from the current library. Additionally, while paid Memberships are renewed either annually or monthly, depending on which you choose, Free Memberships never require renewal.

QuietSelf is not a religion of any kind. It’s a membership-based audio subscription service for people who enjoy having a personally fulfilling spiritual experience of living a human life. It’s not built around a religion or any organized belief system or philosophy. We welcome those of any faith, or no particular faith. Our sole purpose is to support individual spiritual evolvement through meditation techniques and introspection. We have no doctrine or dogma. Rather than trying to limit your heart-mind to a small set of possibilities, we’re all about supporting your search for an expansive spiritual experience of life. So, whenever you see the word “join” on the website, it refers solely to purchasing a paid membership, signing up for free membership, or adding your name to our mailing list. If you enjoy New Age books and media, deep meditation,  past life regression, tarot cards, astrology, Viking runes, astral projection, psychic phenomena, magick, theosophy and other kinds of intuition-centered studies and meditation, you’ll feel at home with QuietSelf.

Brain entrainment is a technology whereby the brain naturally aligns and synchronizes itself with brainwave frequencies. Audio brain entrainment uses auditory stimuli to trigger this synchronization. You can read more about QuietSelf brainwave technology here.

Not at all. Hypnosis is a relaxed state of focused awareness electively entered into by the participant. Hypnotherapy is the use by a trained clinician of hypnosis modalities to assist clients and patients in coping positively with life issues. Brain entrainment, on the other hand, is a technology of helping the physical brain (not to be confused with the mind) function at certain frequencies associated with natural physical states such as calmness, dreaminess, alertness, etc. You can read more about QuietSelf brain technology here.

First and foremost, headphones or earbuds are a great way to help you tune out the external world of noise and stress and focus solely on your meditation or introspection. Additionally, some audio brain entrainment can be of benefit only if both ears are engaged with different frequencies. So, we put one frequency in the left headphone and another in the right headphone. As you play the audio through headphones, each ear receives only its frequency, and not the frequency the other ear receives, thereby creating the entrainment process.

Absolutely. If you want the added benefit of some of the brainwave technology (entrainment) that we employ, however, headphones are needed.

At this time, no, QuietSelf not an app. It’s a service that you can access on your computer, smartphone or tablet by using a browser (computer) or browser app (phone/tablet). We recommend Google Chrome for PC and Apple Safari for Mac. When using a smartphone or table, we recommend the Safari app for iPhone and iPad, and the Chrome app for Android devices. for computer and Android devices, and Safari for iOS devices.

Please note: If you’re accessing QuietSelf on any phone or tablet, we specifically recommend that you PLEASE DO NOT USE THE GOOGLE APP TO LOG IN. Instead, open up your browser app to access the site. This will ensure that you’re able to easily navigate the site and also return to it easily next time.

You shouldn’t. You should try them out for yourself to see how they make you feel and what benefits you receive from using them. Try them yourself and let us know what you decide. We’ll wait for you :)))

SECURITY & MONEY

QuietSelf (QuietSelf.com) is a subscription-based audio streaming service of exclusive guided meditations and meditation music. We offer an annually billed paid subscription, which entitles you to unlimited access to the entire QuietSelf library of audio Experiences. We also offer a free sample pack of 3 experiences selected from the current library.

Your paid membership to QuietSelf entitles you to Unlimited access to the entire library, either on an Annual or Monthly basis, depending on which you choose. This includes all single- and multi-session meditation Experiences. As the library of Experiences expands and grows, your paid membership will include access to all new and evolving material in the Library.

Our Unconditional Money Back Guarantee is simple and straightforward: if you’re not happy, you can get a 100% refund. If you’re having a technical difficulty with the site or feel frustrated in any way, we would love the opportunity to set things right. PLEASE REACH OUT and give us a chance to help. We’ll do everything we can to get your issue sorted.

When you sign up for the Annual Unlimited Membership to QuietSelf, you begin your 14 Day Free Trial immediately. That means that you gain unlimited access to the full QuietSelf library right away, but your credit card isn’t charged for a full 14 days. Once your 14 Day Free Trial is completed, your card will be charged for the year. This charge then recurs just once a year, starting a year from the date you first began your membership and gives you unlimited access to the full QuietSelf library for that year. Please note that the Monthly Unlimited Membership does not have a Free Trial, although there is a discount for your first month to get you started.

If you sign up for the Annual Unlimited Membership today, you’ll begin your 14 Day Free Trial immediately. That means that you gain unlimited access to the full QuietSelf library right away, but your credit card isn’t charged for a full 14 days. Once your free 14 Day Free Trial is completed, your card will be charged for the year. This charge occurs just once a year, starting a year from the first date you’re charged (14 days after you first sign up) and gives you unlimited access to the full QuietSelf library for that year. Please note that the Monthly Unlimited Membership does not have a Free Trial. This means that you are charged just once a month, starting at the time you order your subscription.

Your subscription payment is processed by STRIPE, making the QuietSelf site ultra secure. We never even see your credit card info. We also never see your password. This is why, if you forget your password, you need to go through the simple but ultra secure process of creating a new one. This ensures maximum security of all your data, while providing you with seamless access to the entire QuietSelf library.

Stripe is one of the top trusted payment processors. Payment processors are needed to protect you and keep your credit card info safe and secure. If you’d like, you can LEARN MORE ABOUT STRIPE HERE.

If you decide to cancel before auto-renewal of your Annual Unlimited Membership, you will still continue to enjoy full access to your paid account until completion of your year-long subscription term. After that, you will not be charged and you will no longer have access to the library unless you decide to sign up again.
If you decide to cancel your Monthly Unlimited Membership, you will still continue to enjoy full access to your paid account until completion of the current month you’ve paid for. After that, your monthly charges will stop and you will no longer have access to the library unless you decide to sign up again.

Our Unconditional Money Back Guarantee is simple and straightforward: if you’re not happy, you can get a 100% refund. If you’re having a technical difficulty with the site and feel frustrated, we would love the opportunity to set things right. PLEASE REACH OUT and give us a chance to help. We’ll do everything we can to get your issue sorted.

At this time, no, QuietSelf not an app. It’s a service that you can access on your computer, smartphone or tablet by using a browser (computer) or browser app (phone/tablet). We recommend Google Chrome for PC and Apple Safari for Mac. When using a smartphone or table, we recommend the Safari app for iPhone and iPad, and the Chrome app for Android devices. for computer and Android devices, and Safari for iOS devices. Please note: If you’re accessing QuietSelf on any phone or tablet, we specifically recommend that you DO NOT USE THE GOOGLE APP to log in. Instead, open up your browser app to access the site. This will ensure that you’re able to easily navigate the site and also return to it easily next time.

TECHNICAL ISSUES

Yes. QuietSelf runs from within an internet browser on any device of your choosing. Using cellular data when you’re on the go will work great, but we do recommend that subscribers use WiFi when possible to save minutes on their mobile plan.
Once you log into your account, you should be able to access the QuietSelf Library from any modern computer with a browser or any mobile device with a browser app. For Windows computers, we recommend the Google Chrome browser. For Macs we recommend Safari. For Android phones and tablets, we recommend the free Google Chrome app, and for iPhones and iPads we recommend either the built-in Safari app or the Google Chrome app. This means that QuietSelf will run on your computer, smartphone, iPad or other tablet connected to the internet. Please note that we do not recommend accessing your QuietSelf account through the Google search app. It’s not capable of holding your login info, which means that you’ll have to keep track of your username and password every time.

Choose LOGIN from the menu on either computer or mobile device. Enter your user name or email address, and your password, and then hit the login button. If you’re unable to login, check that you’re using the same email address (or username) and password you used when you signed up.

Not to worry. Choose LOGIN from the menu and then, when the login form comes up, choose “Lost Password?” Fill in the email address you used to make your account, and then hit “Get New Password”. You’ll be emailed a link to reset your password.

The most common reasons for login issues are (1) wrong email/password combo, (2) using your Google app rather than a browser app on mobile, or (3) not being connected to the internet on the computer or device you’re trying to use to access your account.

For email/password issues, you can reset your password by choose “Lost password?” on the login page. Fill in the email address you used to create your QuietSelf account and then hit “Get New Password”. You’ll quickly receive an email with a time-limited password reset link.

For app issues on mobile, be sure to use a browser app and not the Google search app. Google is a great search engine, but the Google app is not an actual browser. For iPhone and iPad, we recommend the Safari app, and for Android devices, we recommend the Chrome app.

Lastly, for internet access issues, make sure that you’re connected to the internet through WiFi or mobile service. Like many apps and all websites, QuietSelf requires internet access to work.

For PC, we recommend Chrome, and for Mac we recommend Safari.

If you’re using an iPhone or iPad, we recommend the Safari app, and for Android devices, we recommend the Chrome app.

WE DO NOT RECOMMEND USING THE GOOGLE APP TO ACCESS YOUR QUIETSELF ACCOUNT. Instead, please choose one of the browser apps mentioned above.

We’ll be sorry to see you unsubscribe from the mailing list, but the last thing we want is to show up in your inbox uninvited. Every newsletter you receive has an Unsubscribe link at the bottom. If you encounter any difficulty unsubscribing, or it doesn’t seem to work for you, you can also CONTACT US and we’ll get you sorted.

Just go to your ACCOUNT page, where you’ll be able to make changes to your account, including your paid membership subscription. If you’re having technical problems, please feel free to drop us a line and let us help.

Just go to your ACCOUNT page, where you’ll be able to make changes to your account, including your free membership subscription. If you’re having technical problems, please feel free to drop us a line and let us help.

Just write to us via the CONTACT PAGE saying that you want to close your account. We’ll close the account for you, purge all your data, and follow up with a confirmation email.

If you’re experiencing a difficulty with your account, please feel free to reach out to us for help before cancelling. We would love the chance to make things right. But if you really just prefer to close your account, no worries, we’ll be happy to help you with that, too.

WE DO NOT RECOMMEND USING THE GOOGLE APP TO ACCESS YOUR QUIETSELF ACCOUNT.

Instead, we recommend that you use a browser app created for your mobile device. Specifically, we recommend Safari for iPhone or iPad, and Chrome for Android devices. A browser app will allow you to stay logged in, speeding up the time it takes to find your desired meditation. Using the Google app to access your QuietSelf subscription will require that you log in again and again for each session. And it can also make it difficult to navigate the site. In every respect, your QuietSelf experience will benefit from using a browser app.

NOTE: The following instructions will not work if you are accessing QuietSelf by using the Google search app. Adding an icon to your home screen can be done only through a browser app.

Begin by access the site as you normally would with the Safari browser app on your iPhone or iPad and log in.

Once logged in, we suggest that you go to your My QuietSelf page.

Once there, tap the “share” icon with the upward arrow you’ll see at the bottom middle of the app.

Scroll down to tap “Add to Home Screen”.

There, you can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” to save the icon

To find your new home screen icon, just scroll to the last page of your home screen.

Now, whenever you tap that icon, you’ll be taken directly to your My QuietSelf page. Pretty cool, huh?

NOTE: The following instructions will not work if you are accessing QuietSelf by using the Google search app. Adding an icon to your home screen can be done only through a browser app.

Begin by access the site as you normally would with the Chrome browser app on your Android device and log in.

Once you’re logged in, we suggest that you go to your My QuietSelf page.

Now, tap the 3 dots in the top right of the screen and select “add to home screen” from the menu.

There, you can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” to save the icon.

To find your new home screen icon, just scroll to the last page of your home screen.

Now, whenever you tap that icon, you’ll be taken directly to your My QuietSelf page. Pretty cool, huh?

Easy! Use the CONTACT form at the bottom of this page and let us know what’s going on. We’ll do our best to get you sorted 🙂

CONTACT US

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