Frequently Asked Questions
FAQs
How it Works
What does audio streaming mean?
Audio streaming is a way of playing and hearing audio from a computer, phone or tablet, rather than having to download files and store them for playback.
How is streaming audio from the QuietSelf website better than downloading files to my computer, phone or tablet?
We’re glad you asked! There are three main advantages to streaming audio. First, you don’t have to manage files and instead you just play any track you choose quickly and easily. Second, you can play all QuietSelf audio meditations anytime and anywhere by simply logging into your account on any device you choose. Third – and this is our favorite – you automatically have access to all new content immediately, without having to download and organize files on your computer or device.
Does my mobile carrier charge me for streaming time?
If you are using cellular service to access QuietSelf, then yes your carrier will charge you for data usage. If you are on WiFi to access QuietSelf, then your mobile carrier will not access data usage feels. For QuietSelf, and everything else, always use WiFi when you can!
How do I play the audio on QuietSelf?
Anytime you see a turquoise-colored triangular Play button, just click it. You’ll hear a chime followed by 9 seconds of silence, and then the Experience you’ve chosen will begin.
What's the difference between a Paid Membership and a Free Membership?
Both the Unlimited Annual and Unlimited Monthly Memberships are paid subscriptions to QuietSelf that entitle you to access to the entire QuietSelf library, including single- and multi-session meditation Experiences. The Free Membership, on the other hand, entitles you 3 Experiences selected from the current library. Additionally, while paid Memberships are renewed either annually or monthly, depending on which you choose, the Free Membership never requires renewal.
Is QuietSelf some kind of religion? Is there anything I have to join when I subscribe to the service?
QuietSelf is a membership-based audio subscription service for people who enjoy having a personally fulfilling spiritual experience of living a human life. It is not a religion or organized belief system of any kind. We welcome those of any faith, or no particular faith. Our sole purpose is to support individual spiritual meditation evolvement. We have no doctrine or dogma. If you enjoy New Age books and media, deep meditation, so-called past life regression, tarot cards, Viking runes, psychic experiences, magick, theosophy and other kinds of intuition-centered studies and meditation, you’ll love QuietSelf. Whenever you see the word “join” on the website, it refers solely to purchasing a paid membership, signing up for free membership, or joining our mailing list.
I see info about brain entrainment in QuietSelf audio. What is that?
Brain entrainment is a technology whereby the brain naturally aligns and synchronizes itself with brainwave frequencies. Audio brain entrainment uses auditory stimuli to trigger this synchronization. You can read more about QuietSelf brainwave technology here.
Is brain entrainment like hypnosis or hypnotherapy?
Not at all. Hypnosis is a relaxed state of focused awareness electively entered into by the participant. Hypnotherapy is the use by a trained clinician of hypnosis modalities to assist clients and patients in coping positively with life issues. Brain entrainment, on the other hand, is a technology of helping the physical brain (not to be confused with the mind) function at certain frequencies associated with natural physical states such as calmness, dreaminess, alertness, etc. You can read more about QuietSelf brain technology here.
Why do you suggest headphones when listening to QuietSelf audio?
First and foremost, headphones/earbuds are a great way to help you tune out the external world of noise and stress and focus solely on your meditation or introspection. Additionally, some audio brain entrainment can be of benefit only if both ears are engaged with different frequencies. So, we put one frequency in the left headphone and another in the right headphone. As you play the audio through headphones, each ear receives only its frequency, and not the frequency the other ear receives, thereby creating the entrainment process.
Can I listen without headphones or earbuds, just through speakers?
Absolutely. If you want the added benefit of some of the brainwave technology (entrainment) that we employ, however, headphones are needed.
Is QuietSelf an app I get on the App Store or Google Play?
At this time, no, QuietSelf not an app. It’s a service that you can access on your computer, smartphone or tablet by using a browser (computer) or browser app (phone/tablet). We recommend Google Chrome for computer and Android devices, and Safari for iOS devices.
Please note: If you’re accessing QuietSelf on your phone or tablet, we specifically recommend that you do not use the Google app to log in. Instead, open up your browser app to access the site.
Why should I believe QS Experiences are as good as you say they are?
You shouldn’t. You should try them out for yourself to see how they make you feel and what benefits you receive from using them. Try them yourself and let us know what you decide. We’ll wait for you :)))
What does audio streaming mean?
Audio streaming is a way of playing and hearing audio from a computer, phone or tablet, rather than having to download files and store them for playback.
How is streaming better than downloading?
We’re glad you asked! There are three main advantages to streaming audio. First, you don’t have to manage files and instead you just play any track you choose quickly and easily. Second, you can play all QuietSelf audio meditations anytime and anywhere by simply logging into your account on any device you choose. Third – and this is our favorite – you automatically have access to all new content immediately, without having to download and organize files on your computer or device.
Does my mobile carrier charge me for streaming time?
If you are using cellular service to access QuietSelf, then yes your carrier will charge you for data usage. If you are on WiFi to access QuietSelf, then your mobile carrier will not access data usage feels. For QuietSelf, and everything else, always use WiFi when you can!
How do I play the audio on QuietSelf?
Anytime you see a turquoise-colored triangular Play button, just click it. You’ll hear a chime followed by 9 seconds of silence, and then the Experience you’ve chosen will begin.
What's the difference between a Paid Membership and a Free Membership?
Both the Unlimited Annual and Unlimited Monthly Memberships are paid subscriptions to QuietSelf that entitle you to access to the entire QuietSelf library, including single- and multi-session meditation Experiences. The Free Membership, on the other hand, entitles you 3 Experiences selected from the current library. Additionally, while paid Memberships are renewed either annually or monthly, depending on which you choose, the Free Membership never requires renewal.
Is QuietSelf some kind of religion? Is there anything I have to join when I subscribe to the service?
QuietSelf is a membership-based audio subscription service for people who enjoy having a personally fulfilling spiritual experience of living a human life. It is not a religion or organized belief system of any kind. We welcome those of any faith, or no particular faith. Our sole purpose is to support individual spiritual meditation evolvement. We have no doctrine or dogma. If you enjoy New Age books and media, deep meditation, so-called past life regression, tarot cards, Viking runes, psychic experiences, magick, theosophy and other kinds of intuition-centered studies and meditation, you’ll love QuietSelf. Whenever you see the word “join” on the website, it refers solely to purchasing a paid membership, signing up for free membership, or joining our mailing list.
I see info about brain entrainment in QuietSelf audio. What is that?
Brain entrainment is a technology whereby the brain naturally aligns and synchronizes itself with brainwave frequencies. Audio brain entrainment uses auditory stimuli to trigger this synchronization. You can read more about QuietSelf brainwave technology here.
Is brain entrainment like hypnosis or hypnotherapy?
Not at all. Hypnosis is a relaxed state of focused awareness electively entered into by the participant. Hypnotherapy is the use by a trained clinician of hypnosis modalities to assist clients and patients in coping positively with life issues. Brain entrainment, on the other hand, is a technology of helping the physical brain (not to be confused with the mind) function at certain frequencies associated with natural physical states such as calmness, dreaminess, alertness, etc. You can read more about QuietSelf brain technology here.
Why do you suggest the use of headphones when listening to QuietSelf audio?
First and foremost, headphones or earbuds are a great way to help you tune out the external world of noise and stress and focus solely on your experience of meditation or introspection. Additionally, some audio brain entrainment, specifically a type called binaural beats, occurs only when both ears are engaged with different frequencies. As you listen to audio through headphones, each ear receives an individual frequency, thereby creating the entrainment process.
Can I listen without headphones or earbuds, just through speakers?
Absolutely. If you want the added benefit of some of the brainwave technology (entrainment) that we employ, however, headphones are needed.
Is QuietSelf an app I get on the App Store or Google Play?
At this time, no, QuietSelf not an app. It’s a service that you can access on your computer, smartphone or tablet by using a browser (computer) or browser app (phone/tablet). We recommend Google Chrome for computer and Android devices, and Safari for iOS devices.
Please note: If you’re accessing QuietSelf on your phone or tablet, we specifically recommend that you do not use the Google app to log in. Instead, open up your browser app to access the site.
Why should I believe QS Experiences are as good as you say they are?
You shouldn’t. You should try them out for yourself to see how they make you feel and what benefits you receive from using them. Try them yourself and let us know what you decide. We’ll wait for you :)))
Security & Money
What is QuietSelf?
QuietSelf (QuietSelf.com) is a subscription-based audio streaming service of exclusive guided meditations and meditation music. We offer an annually billed paid subscription, which entitles you to unlimited access to the entire QuietSelf library of audio Experiences. We also offer a free sample pack of 3 experiences selected from the current library.
What do I get with my paid membership?
Your paid membership to QuietSelf entitles you to Unlimited access to the entire library, either on an Annual or Monthly basis, depending on which you choose. This includes all single- and multi-session meditation Experiences. As the library of Experiences expands and grows, your paid membership will include access to all new and evolving material in the Library.
How does the 100% Money Back Guarantee work?
Our Unconditional Money Back Guarantee is simple and straightforward: if you’re not happy, you can get a 100% refund. If you’re having a technical difficulty with the site and feel frustrated, please reach out and give us a chance to help. We’ll do everything we can to get your issue sorted :)))
How does the 14 Day Free Trial Work?
When you sign up for the Annual Unlimited Membership to QuietSelf, you begin your 14 Day Free Trial immediately. That means that you gain unlimited access to the full QuietSelf library immediately, but your credit card isn’t charged for a full 14 days. Once your free 14 Day Free Trial is completed, your card will be charged for the year. This charge occurs just once a year, starting a year from the first date you’re charged (14 days after you first sign up) and gives you unlimited access to the full QuietSelf library for that year. Please note that the Monthly Unlimited Membership does not have a Free Trial.
If I start my paid membership today, when will I be charged?
If you sign up for the Annual Unlimited Membership today, you’ll begin your 14 Day Free Trial immediately. That means that you gain unlimited access to the full QuietSelf library immediately, but your credit card isn’t charged for a full 14 days. Once your free 14 Day Free Trial is completed, your card will be charged for the year. This charge occurs just once a year, starting a year from the first date you’re charged (14 days after you first sign up) and gives you unlimited access to the full QuietSelf library for that year. Please note that the Monthly Unlimited Membership does not have a Free Trial. This means that you are charged just once a month, starting at the time you order your subscription.
How secure is the QuietSelf website, and how do I know my credit card info is safe?
Your subscription payment is processed by Stripe, making the QuietSelf site ultra secure. We never even see your credit card info. We also never see your password. This is why, if you forget your password, you need to go through the simple but ultra secure process of creating a new one. This ensures maximum security of all your data, while providing you with seamless access to the entire QuietSelf library.
What is Stripe, and why is it so secure?
Stripe is one of the top trusted payment processors. Payment processors are needed to protect you and keep your credit card info safe and secure. If you’d like, you can learn more about Stripe here.
What happens if I cancel before my Annual Unlimited Membership expires?
If you decide to cancel before auto-renewal of your Annual Unlimited Membership, you will still continue to enjoy full access to your paid account until completion of your year-long subscription term. After that, you will not be charged and you will no longer have access to the library unless you decide to sign up again.
What happens when I cancel my Monthly Unlimited Membership?
If you decide to cancel your Monthly Unlimited Membership, you will still continue to enjoy full access to your paid account until completion of the current month you’ve paid for. After that, your monthly charges will stop and you will no longer have access to the library unless you decide to sign up again.
What happens if I want a refund?
First, go to your account page and cancel your subscription. Then drop us a line to request a refund and we’ll get that processed for you.
What is QuietSelf?
QuietSelf (QuietSelf.com) is a subscription-based audio streaming service of exclusive guided meditations and meditation music. We offer an annually billed paid subscription, which entitles you to unlimited access to the entire QuietSelf library of audio Experiences. We also offer a free sample pack of 3 experiences selected from the current library.
What do I get with my paid membership?
Your paid membership to QuietSelf entitles you to Unlimited access to the entire library, either on an Annual or Monthly basis, depending on which you choose. This includes all single- and multi-session meditation Experiences. As the library of Experiences expands and grows, your paid membership will include access to all new and evolving material in the Library.
How does the 100% Money Back Guarantee work?
Our Unconditional Money Back Guarantee is simple and straightforward: if you’re not happy, request a refund and you’ll get 100% of your money back. If you’re having a technical difficulty with the site and feel frustrated, please reach out and give us a chance to help. We’ll do everything we can to get your issue sorted :)))
How does the 14 Day Free Trial Work?
When you sign up for the Annual Unlimited Membership to QuietSelf, you begin your 14 Day Free Trial immediately. That means that you gain unlimited access to the full QuietSelf library immediately, but your credit card isn’t charged for a full 14 days. Once your free 14 Day Free Trial is completed, your card will be charged for the year. This charge occurs just once a year, starting a year from the first date you’re charged (14 days after you first sign up) and gives you unlimited access to the full QuietSelf library for that year. Please note that the Monthly Unlimited Membership does not have a Free Trial.
If I start my paid membership today, when will I be charged?
If you sign up for the Annual Unlimited Membership today, you’ll begin your 14 Day Free Trial immediately. That means that you gain unlimited access to the full QuietSelf library immediately, but your credit card isn’t charged for a full 14 days. Once your free 14 Day Free Trial is completed, your card will be charged for the year. This charge occurs just once a year, starting a year from the first date you’re charged (14 days after you first sign up) and gives you unlimited access to the full QuietSelf library for that year. Please note that the Monthly Unlimited Membership does not have a Free Trial. This means that you are charged just once a month, starting at the time you order your subscription.
How secure is the QuietSelf website, and how do I know my credit card info is safe?
Your subscription payment is processed by Stripe, making the QuietSelf site ultra secure. We never even see your credit card info. We also never see your password. This is why, if you forget your password, you need to go through the simple but ultra secure process of creating a new one. This ensures maximum security of all your data, while providing you with seamless access to the entire QuietSelf library.
What is Stripe, and why is it so secure?
Stripe is one of the top trusted payment processors. Payment processors are needed to protect you and keep your credit card info safe and secure. If you’d like, you can learn more about Stripe here.
What happens if I cancel before my Annual Unlimited Membership expires?
If you decide to cancel before auto-renewal of your Annual Unlimited Membership, you will still continue to enjoy full access to your paid account until completion of your year-long subscription term. After that, you will not be charged and you will no longer have access to the library unless you decide to sign up again.
What happens when I cancel my Monthly Unlimited Membership?
If you decide to cancel your Monthly Unlimited Membership, you will still continue to enjoy full access to your paid account until completion of the current month you’ve paid for. After that, your monthly charges will stop and you will no longer have access to the library unless you decide to sign up again.
What happens if I want a refund?
First, go to your account page and cancel your subscription. Then drop us a line to request a refund and we’ll get that processed for you.
Technical Support
Do I need an internet connection to access QuietSelf?
Yes. QuietSelf runs from within an internet browser on any device of your choosing. Using cellular data when you’re on the go will work great, but we do recommend that subscribers use WiFi when possible to save minutes on their mobile plan.
Will QuietSelf run on my particular computer or device?
Yes, it will. As long as you log into your account, you’ll be able to access the library from any computer or device with a browser. We recommend Google’s Chrome browser, but other browsers you might use include Safari (Mac and iOS only) and Mozilla Firefox (Mac and PC). This means that QuietSelf will run on your computer, smartphone, iPad, or other tablet connected to the internet.
How do I log in on a computer?
Click LOGIN on the horizontal menu bar. Fill in your user name or the email address you used to sign up, fill in your password, and finally hit the “Log In” button. That’s it, you’re in! You can also find a login box on the bottom of the My QuietSelf page, if you’re not already logged in. NOTE: If you’re using a public computer, or you share your computer with others, uncheck “Remember Me”, and be sure to log out at the end of your session by choosing “Log Out” from the menu.
I hit play but don't hear anything. What's happening?
The first thing to check is that you haven’t muted your device or computer. The next thing is to check that you have the volume on your device or computer set loud enough to hear. Third thing to check is that, if you’re wearing headphones, you have them plugged into your device or computer. (Don’t feel bad if you find out this is the problem, it happens all the time to everyone.) There’s an outside chance that there’s a problem with your device or computer audio settings. Try another sound source (YouTube is great for this) and make sure that you can hear audio. If not, check the audio settings/preferences of your device or computer.
I can't log in. Help!
The most common reasons for login issues are (1) wrong email/password combo, (2) using your Google app rather than a browser app on mobile, or (3) not being connected to the internet on the computer or device you’re trying to use to access your account. For email/password issues, you can reset your password by choose “Lost password?” on the login page. Fill in the email address you used to create your QuietSelf account and then hit “Get New Password”. You’ll quickly receive an email with a time-limited password reset link. For app issues on mobile, be sure to use a browser app and not the Google search app. We strongly recommend that you always access QuietSelf with a browser app, not the Google search app. Google is a great search engine, but it’s not a browser. We recommend Chrome for computer use, and Safari or Google for mobile and tablets. Lastly, for internet access issues, make sure that you’re connected to the internet through WiFi or mobile service. Like many apps and all websites, QuietSelf requires internet access to work.
What's the best mobile browser to use when accessing QuietSelf?
We recommend Safari on iOS (iPhone or iPad), and Chrome on Android. There are other browsers, but these two are stable and well-maintained by their developers – Apple and Google, respectively.
How do I clear all multi-session progress from my MyQuietSelf page?
Unfortunately, we don’t offer that feature yet. You can manually do it by visiting each day of a multi-day Experience and unchecking the “Completed” button. If this is a feature that you’d really like to see, let us know! As we make updates to the service, we prioritize what people tell us they need.
I cleared my Favorites on the My QuietSelf page, but they still show up.
After you choose “Clear Favorites”, be sure to refresh the page. You can do that easily by clicking the “Please refresh the page to see your changes” link immediately below the CLEAR FAVORITES button.
I like the meditations but I don't want the newsletter. How do I unsubscribe?
Easy-peasy. We’ll be sorry to see you unsubscribe, but the last thing we want is to show up in your inbox uninvited. Every newsletter you receive has an Unsubscribe link at the bottom. If you encounter any difficulty unsubscribing, or it doesn’t seem to work for you, you can also write to us at support@quietself.com and we’ll get you sorted.
How do I cancel my Paid Membership?
Just go to your My QuietSelf page and scroll to the bottom to access your Membership Account, where you’ll be able to make changes to your account, including your subscription. If you’re having technical problems, please feel free to drop us a line and let us help 🙂
How do I cancel my Free Membership?
Just go to your My QuietSelf page and scroll to the bottom to access your Membership Account, where you’ll be able to make changes to your account, including your subscription. If you’re having technical problems, please feel free to drop us a line and let us help 🙂
How do I close my account completely?
If you’re experiencing a difficulty with your account, please feel free to reach out to us for help before cancelling. We would love the chance to make things right. But if you really just prefer to close your account, no worries, we’ll be happy to help you with that, too. Just write to us via the Contact Page saying that you want to close your account. We’ll close the account for you, purge all your data, and follow up with a confirmation email.
How do I log in from my phone or tablet?
First, launch your favorite browser app, such as Chrome or Safari and go to QuietSelf. Open the site menu by tapping the 3-bar icon in the upper right corner of the page. Tap the white LOG IN button, fill in your user name or the email address you used to sign up, fill in your password, and finally tap the turquoise “Log In” button. That’s it, you’re in! You can also find a login box on the bottom of the My QuietSelf page, if you’re not already logged in. NOTE: If you’re using a public computer, or you share your computer with others, uncheck “Remember Me”, and be sure to log out at the end of your session by choosing “Log Out” from the menu.
Can I run QuietSelf with the Google App on my phone or tablet?
We recommend that you do not use the Google app, or any search app, to access your account. Instead, we recommend that you use a mobile browser app, such as Safari or Chrome. This will allow you to stay logged in, speeding up the time it takes to find your desired meditation. Using the Google app to access your QuietSelf subscription will require that you log in again and again for each session. And it can also make it difficult to navigate the site.
How can I add QuietSelf to the home screen of my iPhone or iPad, so that it looks like an app?
How you add an icon to your home screen depends on which iOS browser app you use. NOTE: this will not work if you are accessing QuietSelf by using the Google search app. Adding an icon to your home screen can be done only through a browser app. On the iOS Safari app: Access the site as you normally would. Once you’re logged in, we suggest that you go to your My QuietSelf page. Once there, tap the “share” icon with the upward arrow you’ll see at the bottom middle of the app. Scroll down to tap “Add to Home Screen”. You can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” in the upper right corner. To find your new home screen icon, just scroll to the last page of your home screen. On the iOS Chrome: Access the site as you normally would. Once you’re logged in, we suggest that you go to your My QuietSelf page. Once there, tap the “share” icon with the upward arrow you’ll see in the upper right corner of the app. Scroll down to tap “Add to Home Scree””. You can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” in the upper right corner. To find your new home screen icon, just scroll to the last page of your home screen.
How can I add QuietSelf to the home screen of my Android phone or tablet, so that it looks like an app?
Access the site as you normally would with the Chrome browser app on your phone. Once you’re logged in, we suggest that you go to your My QuietSelf page and log in. Once there, tap the 3 dots in the top right of the screen and select “add to home screen” from the menu. You can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” to save the icon. To find your new home screen icon, just scroll to the last page of your home screen. NOTE: Adding an icon to your home screen can be done only through a browser app. It will not work if you are accessing QuietSelf by using the Google search app.
I don't see my issue here. Now what?
Easy! Use the Contact form at the bottom of this page and let us know what’s going on. We’ll do our best to get you sorted 🙂
Do I need an internet connection to access QuietSelf?
Yes. QuietSelf runs from within an internet browser on any device of your choosing. Using cellular data when you’re on the go will work great, but we do recommend that subscribers use WiFi when possible to save minutes on their mobile plan.
Will QuietSelf run on my particular computer/device?
Yes, it will. As long as you log into your account, you’ll be able to access the library from any computer or device with a browser. We recommend Google’s Chrome browser, but other browsers you might use include Safari (Mac and iOS only) and Mozilla Firefox (Mac and PC). This means that QuietSelf will run on your computer, smartphone, iPad, or other tablet connected to the internet.
Can I run QuietSelf with the Google search on my phone or tablet?
While you can access QuietSelf via the Google search app, we recommend that you use a mobile browser instead. We recommend Chrome for Android and either Safari or Android for iOS devices (iPhones and iPads). Using a browser app will allow you to stay logged in, speeding up the time it takes to find your desired meditation. Using the Google app to access your QuietSelf subscription will require that you log in again and again for each session. And it can also make it difficult to navigate the site. Using a mobile browser app streamlines the whole process for you.
How do I log in from my phone or tablet?
First, launch your preferred browser app, such as Safari on iPhone or iPad, or Chrome on Android. Open the site menu by tapping the 3-bar icon in the upper right corner of the page. Tap the white LOG IN button, fill in your user name or the email address you used to sign up, fill in your password, and finally tap the turquoise “Log In” button. That’s it, you’re in! You can also find a login box on the bottom of the My QuietSelf page, if you’re not already logged in. NOTE: If you’re using a device you share with others, public computer, or you share your computer with others, uncheck “Remember Me”, and be sure to log out at the end of your session by choosing “Log Out” from the menu.
I can't log in. Help!
Oh no! That’s frustrating. But not to worry, we’ll get you sorted. The most common reasons for login issues are wrong email/password combo, using your Google app rather than a browser app on mobile, or not being connected to the internet on the computer or device you’re trying to use to access your account. For email/password issues, you can reset your password by choose “Lost password?” on the login page. Fill in the email address you used to create your QuietSelf account and then hit “Get New Password”. You’ll quickly receive an email with a time-limited password reset link. For app issues on mobile, be sure to use a browser app and not the Google search app. We strongly recommend that you don’t do this. Google is a great search engine, but it’s not a browser. We recommend Google for computer use, and Safari or Google for mobile and tablets. Lastly, for internet access issues, make sure that you’re connected to the internet through WiFi or mobile service. Like many apps and all websites, QuietSelf requires internet access to work.
What's the best mobile browser to use when accessing QuietSelf?
We recommend Safari on iOS (iPhone or iPad), and Chrome on Android. There are other browsers, but these two are stable and well-maintained by their developers – Apple and Google, respectively.
How can I add QuietSelf to the home screen of my iPhone or iPad, so that it looks like an app?
How you add an icon to your home screen depends on which iOS browser app you use. NOTE: this will not work if you are accessing QuietSelf by using the Google search app. Adding an icon to your home screen can be done only through a browser app. On the iOS Safari app: Access the site as you normally would. Once you’re logged in, we suggest that you go to your My QuietSelf page. Once there, tap the “share” icon with the upward arrow you’ll see at the bottom middle of the app. Scroll down to tap “Add to Home Screen”. You can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” in the upper right corner. To find your new home screen icon, just scroll to the last page of your home screen. On the iOS Chrome: Access the site as you normally would. Once you’re logged in, we suggest that you go to your My QuietSelf page. Once there, tap the “share” icon with the upward arrow you’ll see in the upper right corner of the app. Scroll down to tap “Add to Home Scree””. You can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” in the upper right corner. To find your new home screen icon, just scroll to the last page of your home screen.
How can I add QuietSelf to the home screen of my Android phone or tablet, so that it looks like an app?
Access the site as you normally would with the Chrome browser app on your phone. Once you’re logged in, we suggest that you go to your My QuietSelf page and log in. Once there, tap the 3 dots in the top right of the screen and select “add to home screen” from the menu. You can choose to rename the QuietSelf icon to anything you’d like, and then tap “Add” to save the icon. To find your new home screen icon, just scroll to the last page of your home screen. NOTE: this will not work if you are accessing QuietSelf by using the Google search app. Adding an icon to your home screen can be done only through a browser app.
I hit play but don't hear anything. What's happening?
The first thing to check is that you haven’t muted your phone or other mobile device. The next thing is to check that you have the volume on your device set loud enough to hear. Third thing to check is that, if you’re wearing headphones, you have them plugged into your device or computer. There’s an outside chance that there’s a problem with your device or computer audio settings. Try another sound source (YouTube is great for this) and make sure that you can hear audio. If not, check the audio settings for your mobile device.
I cleared my Favorites on the My QuietSelf page, but they still show up.
After you choose “Clear Favorites”, be sure to refresh the page. You can do that easily by tapping the “Please refresh the page to see your changes” link immediately below the CLEAR FAVORITES button.
How do I clear all Multi-Session progress on the My QuietSelf page?
Sorry, we don’t offer that feature yet. You can manually do it by visiting each day of a multi-day Experience and unchecking the “Completed” button.
If this is a feature that you’d really like, let us know! As we make updates to the service, we prioritize what people tell us they need.
I like the meditations but I don't want the newsletter. How do I unsubscribe?
We’ll be sorry to see you unsubscribe, but the last thing we want is to show up in your inbox uninvited. Every newsletter you receive has an Unsubscribe link at the bottom. If you encounter any difficulty unsubscribing, or it doesn’t seem to work for you, you can also write to us at support@quietself.com and we’ll get you sorted.
How do I cancel my Paid Membership?
Head over to your My QuietSelf page and scroll to the bottom to choose “Access Your Account Here” Once on your Account page, look for the section called “My Subscriptions”, where you’ll see that you can choose to Change or to Cancel your subscription. If you’re having technical problems, we’d love to help get that sorted for you. Please feel free to drop us a line and let us help 🙂
How do I cancel my Free Membership?
Just go to your My QuietSelf page and scroll to the bottom to access your Account info. Below the info such as your name and email address, you’ll see your subscription info. If you’re having technical problems, we’d love to help get that sorted for you. Please feel free to drop us a line and let us help 🙂
How do I close my account completely?
If you’re experiencing a difficulty with your account, please feel free to reach out to us for help before cancelling. We really would love the chance to make things right. But if you really just prefer to close you’re account, no worries, we’ll be happy to help you with that, too. Just write to us via the Contact Page saying that you want to close your account. We’ll close the account for you, purge all your data, and follow up with a confirmation email.
How do I log in on a computer?
Click LOG IN on the horizontal menu bar. Fill in your user name or the email address you used to sign up, fill in your password, and finally hit the “Log In” button. That’s it, you’re in!
NOTE: If you’re using a public computer, or you share your computer with others, uncheck “Remember Me”, and be sure to log out at the end of your session.
I don't see my issue here. Now what?
Easy! Use the Contact form on this page, below, and let us know what’s going on. We’ll get you sorted 🙂
Contact Us
Can’t find the answer you’re looking for? Feel free to contact us using the form below:
